Client Relationship Management

For the insurance claims Supply Chain Manager, there is a client as well as a supplier – namely, Claims Operations.

Both in the Procurement / Strategic Sourcing phase and the business as usual phase it is vital to develop and maintain effective working partnerships with Claims Operations. If you don’t take your customers with you, there is an increased probability of dissatisfaction with the supplier and/or its services.

Shorten Management Consulting Limited can work with you on client engagement and the structuring of a relationship which supports the effective management of the supply chain Contracts / Service Agreements throughout their lifecycles.


Find out how we can assist you with Client Relationship Management by getting in touch with us here>


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