Customer Satisfaction Questionnaire Development and Analysis
Customer Satisfaction Questionnaire’s (CSQ’s) offer a superb qualitative insight into how the end user customer perceives the experience which they have received from your supplier when they have made an insurance claim; i.e. an all-important influencer in the customer’s decision to remain loyal at policy renewal.
Shorten Management Consulting Limited will work with you to design a CSQ to be:
Shorten Management Consulting Limited will train your Supply Chain Commodity Managers in the effective utilisation and analysis of CSQ’s.
Find out how we can assist you with Customer Satisfaction Questionnaire Development and Analysis by getting in touch with us here>