Established in 2008, Shorten Management Consulting Limited is an independent professional consultancy providing services to both supplier and client organisations to maximise sustainable Supply Chain B2B relationships, reduce indemnity spend, drive optimum service delivery and add value to the bottom line of both supplier and client alike.
- The Company
- How we can aid insurance suppliers
- How we can aid insurance companies
- Procurement & Strategic Sourcing
- Supply Chain Management
- Design Of Management Information Reports
- Management Information Analysis & Problem Solving
- Customer Satisfaction Questionnaire Development & Analysis
- Supplier Mobilisation
- Change Management
- Structuring B2B Relationships
- Tools & Techniques
- Business As Usual Supplier Management
- Service Delivery/ Performance Management
- Escalation & Complaint Management
- Performance Recovery Management
- Continuous Improvement
- Supplier Termination & Exit Plans
- Managing The Unexpected
- Business Transformation Project Management
- Jargon Buster
- Contact Us
Business as Usual Supplier Management
Effective Supply Chain Management / Service Delivery Management is much more than agreeing a set of Contract Terms & Conditions and the submission of a monthly Management Information report.
It is incumbent upon the effective Supply Chain Manager to undertake activities which ensure supplier compliance, identify internal issues which impede the supplier, drive continuous improvement, and maximise the intended benefits. Savings and outstanding service delivery aren’t achieved through the procurement process, nor on the day a contract is signed. They are delivered by the prudent management of an effectively sourced contract throughout its life cycle.
Shorten Management Consulting Limited will support you in the design and implementation of a Service Delivery / Performance Management model to facilitate best management practice.
Find out how we can assist you with Business as Usual Supplier Management by getting in touch with us here>
